To ensure timely continued care, we encourage patients to schedule appointments in advance of follow-up due dates. When calling for an appointment, please provide your name, telephone number, chief complaint/reason for visit, as well as any updated contact or insurance information.

In order to schedule appropriately, please provide honest and accurate information to our scheduling team.  When scheduling, please let us know if we can do anything to make your appointment more accessible to you. This includes wheelchair access, an interpreter, or a support person, among other things.

While we aim to schedule appointments appropriately, emergencies can and do occur in Primary Care. We strive to give our patients the time that they require. For this reason, we kindly request your patience and understanding should a delay or rescheduling become necessary on your appointment date.

To ensure quality care, Blue Mountain Clinic does not treat patients we have not seen (i.e., we will not call in prescriptions or offer medical advice for patients prior to their initial visit). Follow-up may be required to be scheduled after testing has been completed, so that results may be reviewed together and an effective and appropriate plan for your healthcare can be determined.